How CRM Works?
1. Adding branches allows businesses to manage all of their branches in one place.
2. Data Sharing: The CRM system facilitates data sharing between branches. Customer interactions, sales, requests and other information made in a branch are instantly reflected in a central database.
3. Efficiency and Collaboration: The CRM system increases collaboration between branches and improves efficiency.
1. Personal Communication and Customer Relationship: The CRM system enables employees to establish a better relationship with customers.
2. Performance Monitoring and Management: The CRM system allows businesses to monitor and manage employee performance.
3. Task and Calendar Management: The CRM system helps employees manage their tasks and calendars. Date and time-based activities that are important for businesses such as tasks, reminders, calendar events can be tracked on the CRM system.
1. Notifications allow businesses to provide instant communication to customers and provide quick feedback.
2. Notifications can be used to offer customers special offers, promotions or discounts.
3. It increases customer engagement and helps the business gain a competitive advantage.
1. CRM system allows to manage customer information in a central place. Business employees can save customer contact information, purchase history, preferences and other important data in the CRM system.
2. The CRM system helps sales and marketing teams improve their effectiveness. Customer data and purchase history allow businesses to create targeted marketing campaigns and segment customers.
3. Increasing Customer Satisfaction: The CRM system is an important tool to increase customer satisfaction. Thanks to the customer addition feature, businesses can record, track and generate solutions for customer complaints and requests.
1. Data Integrity and Central Management: The CRM system ensures the integrity of the data and provides a centralized management opportunity. The data upload feature allows businesses to import and update existing customer data into the CRM system.
2. The CRM system provides the opportunity to analyze and report the uploaded data.
3. Data Security and Backup: The CRM system ensures data security and backup during the data upload process. During data upload, security measures are taken to protect the data of enterprises.
1. Phone reports allow businesses to track customer communications. The CRM system can record phone calls, take notes and record every single phone call made to the customer. This ensures consistency in customer service, makes it easier to track all interactions with the customer, and improves the customer experience.
2. The CRM system monitors employee performance by recording the duration, frequency, results, and other metrics of phone calls.
Who We Are ?
Kando CRM: Next-Generation Technology for Forex Brokers Kando CRM is a trusted provider of cutting-edge technology solutions designed specifically for Forex brokers. Our dedicated team of 30 professionals is committed to helping our clients achieve their primary objectives: maximizing profits, establishing tailored conditions, and effectively acquiring and retaining clients. With a decade of industry experience, we specialize in developing advanced software solutions that meet the highest standards. Our comprehensive range of services includes custom software development as well as our state-of-the-art SaaS products, such as Kando CRM, Fx back office, trader's room, MT4 and MT5 White Label, White Label social trading platform, Forex liquidity and crypto liquidity,MATCHTRADE, SIRIX, MT4, MT5 PAMM and MAM modules, and social trading. Partner with Kando CRM today and experience the power of next-generation technology tailored for your Forex brokerage business. Stay ahead of the curve and unlock new opportunities for success.
